Refund & Return Policy

At Stina Aleah LLC, each piece is created with care and intention. Due to the nature of original and custom artwork, please review the policy below before making a purchase.

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All Sales Are Final

All original artworks, commissions, and made-to-order prints are non-refundable and non-returnable. Each piece is created or printed specifically for your order, and returns are not accepted unless your item arrives damaged.

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Damaged Items

If your order arrives damaged, please contact us within 2 days of delivery at info@stinaaleah.com with:

Your order number

Clear photos of the damagePhotos of the packaging (if applicable)

 

We will review your claim and may offer a replacement, store credit, or refund depending on the situation. Claims made after 2 days may not be eligible for resolution.

 

Lost or Missing Packages

If your package is marked as delivered but you haven’t received it, please contact your local carrier first. If the issue isn’t resolved, email us at info@stinaaleah.com, and we’ll do our best to assist.

Exchanges

Exchanges are not offered at this time. Please double-check all product details, sizing, and shipping information before placing your order.

Order Cancellations

Orders cannot be canceled once production has started. If you need to request a cancellation, please email us within 24 hours of placing your order.

 

Thank you for understanding and supporting independent artistry. 

 

For any concerns, feel free to reach out info@stinaaleah.com